IT Managed Services.

Move from People Dependency to Process Dependency

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Making Enterprises and SMBs Agile

Through our IT Managed Services, we enable you to transform rapidly so you can offer your ever-changing customer a great experience. Customising our framework for you, we integrate it with your existing IT setup to deliver high uptime through the right combination of people, processes and tools. All this, while keeping our focus aligned with your changing business needs. Your IT sorted, we join you to lead the digital change for your organisation.


Ensuring Successful Delivery


RIM Command Center

  • 24*7 Remote Support
  • Analytics & Dashboards
  • Located in Gurugram & Bengaluru - skill hubs

Attendance Application

  • Geo-location tracker: Ensure availability of on-site Engineers
  • Leave Application: Manage Backup

Uber-ized Field Support

Application to:

  • Log IT tickets
  • Track assigned engineer's location
  • Track ticket updates

Conversational Chatbot

  • Users can directly log tickets
  • Knowledge base for self-help
  • Voice enabled
  • Generate Reports for analysis